What is BTXG?

Bullionz's Token, BTXG, is a digital currency. By implementing blockchain technology, Bullionz has digitized possession of tangible precious metals such as gold. As such, each BTXG token is backed by one gram of real gold, which is secured within fully audited and completely insured in vaults. Globally, one can exchange, earn, and make payments in physical gold using BTXG.

With Bullionz's BTXG, customers can experience the manifold advantages of gold ownership without the added complexities of account fees, storage, or insurance. It combines the practicality of a traditional currency with the reliability of a precious metal as a digital asset, without the issues of volatility that plagues conventional cryptocurrencies.

Each BTXG token equates to a contract of 1 gram of real gold with a fineness of 999.9 and bearing a serial number.

How do I buy BTXG?

Bullionz has significantly simplified the process of purchasing digitalized physical gold (BTXG) at current market rates in a matter of seconds.

Via the Bullionz account main dashboard, the customer simply inputs the desired amount of money they wish to spend or the quantity of gold they wish to purchase, completes the payment process, and will then see the BTXG token amounts reflect throughout their account.

How do I know that the price offered is fair for gold?

By virtue of our global vaulting network, Bullionz is capable of providing competitive pricing for its products, sourced from the most significant trading centers worldwide.

How can I invest in gold with BTXG?

Establishing a Bullionz account is all that is required to invest in gold via our platform.

Through the main Bullionz account dashboard and Bullionz’s Exchange–our precious metals trading platform; one can trade, exchange, invest in, buy, and sell precious metals.

Additionally, Bullionz provides a passive yield on all BTXG that is traded within our platform.

Can I trade BTXG?

Yes. On the Bullionz Exchange, we to trade our digitized gold asset (BTXG) via market orders. Market Orders enables customers to immediately purchase or sell gold at its current market value.

What benefits or rewards can I get when using BTXG?

Bullionz offers a Yield or rewards program when employing the use of BTXG:

• Trading Rewards – Provides customers with a passive Yield or reward based on the trading fees garnered from all collective actions (i.e. Pool) performed in the Bullionz Exchange trading platform. Rewards are divided amongst participating customers, depending on each individual's amount of BTXG tokens Yielded within this program.

Is this a stable token?

Yes. BTXG is a cryptocurrency whose value is intrinsically connected with an underlying stable commodity which has retained its value throughout history, gold.

Each BTXG digital asset is backed by 1 gram of fully allocated, fine gold. Via blockchain technology, Bullionz has digitalized the proof of ownership of physical precious metals.

How do I trade gold with Bullionz?

Customers may trade gold with Bullionz in accordance with their personal inclination by placing a market order, which enables the immediate purchase or sale of an asset at its present market value.

When can I trade?

Bullionz’s Exchange trading platform is available 24 hours a day, seven days a week.

What are Bullionz’s spreads like?

The Bullionz Exchange offers tight spreads on fully allocated precious metals and top cryptocurrencies.

How can I liquidate my gold assets for trading?

By utilizing a variety of novel access points, Bullionz provides customers with immediate liquidity of their physical gold, thereby circumventing the inefficiencies of antiquated industry infrastructure.

Bullionz users can easily exchange their physical gold for traditional fiat or cryptocurrencies that are accessible on the Bullionz Exchange. Customers of Bullionz may then initiate a withdrawal of said funds to a registered bank account.

Can I redeem my gold digital assets?

Yes. Every BTXG token is backed by real gold bullion that can be redeemed in its entirety by token holders.

There is no minimum amount requirement for redemption. A flat fee is applied for every redemption consisting of a refinery fee plus Bullionz’s own execution fee. If a customer wishes to have their redeemed physical gold delivered to them, delivery fees pursuant to the courier shipping providers used may apply.

The redemption process can be accessed through the Bullionz account dashboard.

Is my traded gold stored in vaults?

Yes. Every piece of gold bullion held by Bullionz is held in globally located and secure vaults. Consistent independent audits validate that each BTXG in the Bullionz system is established on an exact allocation ratio of 1:1 to gold bullion. Furthermore, a sequence of evaluations is conducted by autonomous inspectors verify that the bullion's weight and fineness correspond to their respective specifications, and that the storage conditions are acceptable.

What blockchain does Bullionz operate on?

Bullionz token, BTXG is an ERC-20 token running on the Ethereum blockchain network.

Can I review my assets on the blockchain?

Yes, Bullionz offers its customers the ability to view assets on the blockchain associated with the platform or digital currency used. This technology enables customers to verify transactions and track their assets by providing transparency and immutability.

What is Yielding?

Yielding entails contributing BTXG to the Bullionz monetary ecosystem and community by setting aside and holding onto BTXG tokens within each user’s account in the Bullionz system.

What are the benefits of Yielding with Bullionz?

By contributing BTXG to the Bullionz monetary ecosystem and community, customers will be able to receive a passive monthly reward based on the collective actions of the entire communal pool.

By Yielding, users are entitled to the below type of rewards system:

• Trading Rewards – Provides customers with a passive Yield or reward based on the trading fees garnered from all collective actions (i.e. Pool) performed in the Bullionz Exchange trading platform. Rewards are divided amongst participating customers, depending on each individual's amount of BTXG tokens Yielded within this program.

How do I qualify for the Trading Rewards?

Bullionz’ Trading Rewards are designed to reward our customers–for adding to the Bullionz monetary ecosystem by Yielding Bullionz’s BTXG tokens; based on fees accumulated collectively from all trades placed through the platform.

To qualify for any of Bullionz’s rewards, the following basic criteria must be meet:

• The customer’s account has to be fully verified through our KYC process.
• The customer’s account cannot be suspended nor blacklisted.
• The customer’s account has to meet the specific requirements of each reward.

Specific requirements for the Trading Rewards are:

• Submit BTXG tokens for our Yielding program.
• Hold submitted BTXG tokens within the program until the expiration of the term period. If tokens are removed or cancelled before the expiration of the program term, rewards will not be issued.

*Customers do not need to actively trade on the Bullionz Exchange trading platform to participate.

How is my Trading Rewards calculated?

Bullionz’s Trading Rewards are based on the communal fee pool of all trading actions within the Bullionz Exchange trading platform.

Fees taken into consideration include:

• Fees on all trades of BTXG pairs via the BullionZ Exchange.
• Fees on all buying and selling instances of the BTXG token on the Bullionz platform.

*Such fees accumulate on a daily basis.

What are the Trading Rewards paid in?

Bullionz pays all rewards in BTXG tokens. Any amount under the value of one coin will be paid in fiat.

*Example – if the customer is to receive 71$ reward, and one BTGX token is equivalent to 60$, the user will receive 1 BTGX token and 11$ in fiat as a reward.

Do I receive Trading Rewards on any asset that I own?

All Bullionz rewards are based on our BTXG tokens. One must Yield (i.e. set aside/hold) our tokens to be eligible for our rewards.

Where and how often will I receive my Trading Rewards?

Trading Rewards are distributed on a monthly basis (Term Period). Ten (10) days after the beginning of the subsequent month we pay the rewards for the previous month.

All rewards occur within the Bullionz platform and reflect within each customer’s individual BullionZ account.

What types of physical gold do you offer for purchase?

Bullionz is a global leader in investment grade precious metal bullions and coins. We offer minted bar and coin products in gold.

What payment methods can I use to buy your physical gold?

In order to buy gold through our shop, Bullionz accepts the following payment methods:

• Bank Wire Transfer
• Credit Card (VISA and MasterCard)
• E-Wallets
• Cryptocurrencies
• Alternative Payment Methods

Can I get my physical gold sent to me?

Yes. Bullionz offers customers the ability to have their physical gold bullion or coins delivered to them–to the address they have specified during the checkout process; via reputable courier services we have partnered with. All deliveries require signature upon receipt and that the address listed be on the same name as the person placing the order. We currently ship to most European and Asian countries.

If a country does not appear on the Shipping Confirmation page during your order checkout process, customers can still buy products on our platform and store them in our secured vaults.

What are your delivery/shipping policies and rates?

Bullionz prides itself on offering outstanding service. As such we do our best to execute all product delivery requests within 72 hours upon confirmation of the order. This entails checking the order components, packing the order, and submitting the order through our courier services for delivery.

Once sent to the courier, an order can take on average between 5-15 business days to arrive. This timeframe relies heavily on the courier service, customs regulations, and international laws that are therefore not dependent on Bullionz.

Shipping delays can occur due to changes in local and regional custom services having more stringent requirements and/or experiencing a higher number of parcels to process, both of which are also out of Bullionz’s control.

Shipping costs depend on the amount, value, and destination of the shipment. During the checkout process, one can calculate shipping costs for their order based on the aforementioned criteria.

I still have not received my purchase. What can I do?

We apologize for any inconvenience caused when purchasing our gold. If any shipping or purchase concerns develop, please contact us directly, and we will attempt to resolve them as soon as possible.

Please note however, that any shipping issues must be addressed to the courier service used directly, as Bullionz holds zero accountability for errors or delays.

What else can I do with my physical gold with Bullionz?

Bullionz provides storage facilities where customers can keep their physical gold in a secure and insured environment. This protects precious metal assets while also allowing for easy access when needed. From there, one may be able to have their physical gold delivered to their door.

Do you offer storage?

Yes. Bullionz offer storage of physical gold holdings in secure vaults across the globe.

Are your storage vaults secure?

Yes, all the products Bullionz stores in our vaults are insured. Our high-tech vaults are protected against theft, damage, and loss at all times.

Do you offer insurance?

Yes. Our insurance covers the total amount of the price paid at purchase for stored gold products. All Bullionz products stored with us are covered by our insurance, at no extra costs.

If I am not happy with my purchase can I return or exchange it?

Bullionz does not accept any returns or exchanges except for products with defects. In this case they will be replaced or refunded according to our Terms & Conditions.

Issues regarding packaging delivery and shipping must be directed to the courier service.

What is Bullionz?

Bullionz provides a reliable and efficient way of purchasing and exchanging precious metals. It offers digital currencies backed by real gold in the form of a tokenized gold-backed asset called BTXG. Through our vast array of services and products, we aim to combine the advantages of digital currencies with the stability and timeless worth of gold.

What is Bullionz’s mission?

By understanding the historic value and stability that gold offers, we, at Bullionz, sought to capture the utility of everyday trading services with physical gold. We have built our platform to not be influenced by inflation and degradation of value. Overall we aim to offer a comprehensive yet user-friendly trading platform that makes gold trading easy and rewarding for all.

Does Bullionz have offices?

Yes. Bullionz’s holds registered offices at the following locations across the globe:

• Office 801, 251G Okolovrasten pat, Mladost District, Sofia, Bulgaria, 1766.
• 102, Aarti Chambers, Mont Fleuri, Victoria, Mahe, Seychelles.
• Gedimino pr. 20, Vilnius Lithuania, L T-01103.

How can I contact Bullionz?

Bullionz may be contacted through various methods as appears on our Contact Us page within our website.

Do you have minimum or maximum purchase amounts?

No. Bullionz does not restrict order amounts. Customers may purchase as little as 1 gram of gold. Please note however that orders above 14,999 USD in value may require additional levels of security verification.

How can I redeem my gold?

Bullionz BTXG holders may redeem the underlying gold that underpins each BTXG gold token currencies, subject to minimum withdrawal requirements. Each BTXG is allocated 1:1 with investment grade physical gold.

Within the Bullionz account, simply click the “Redeem Gold” option on the dashboard and follow the onscreen prompts.

Can I exchange gold I already own with you?

No. To guarantee the quality of our products, Bullionz cannot accept pre-owned products or products not issued by directly by us. We only allow for the exchange and storage for products directly purchased and stored via Bullionz. Please note also, that once physically delivered to the customer, products can no longer be stored in our vaults afterwards.